HEAVEENFORCE, registered under CNPJ No. 62.591.935/0001-47, is committed to the security and integrity of our customers’ data. Just as our pieces are designed with excellence, we handle your information with the highest level of care and protection.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our online store.

1. DATA COLLECTION

To process your orders and ensure the delivery of your gear, we collect the following information when you create an account or complete a purchase:

Personal Information: Full name, CPF, date of birth.
Contact Information: Email address, phone/WhatsApp number.
Shipping Information: Full address, including ZIP code.
Payment Information: Credit card details are processed directly by the payment gateway in an encrypted environment. HEAVEENFORCE does not store your card numbers.

2. PURPOSE OF DATA USE

Your data is used strictly to:

Process and ship your orders (logistics).
Issue invoices (legal obligation).
Communicate delivery status updates.
Send news and exclusive launches (only if you opt in to our newsletter).

3. SECURITY (SSL)

Our website uses end-to-end SSL (Secure Socket Layer) encryption technology. This means your data is transmitted securely, preventing access by unauthorized third parties.

4. DATA SHARING

We do not sell your data. Your information is shared only with essential partners required to operate our services:

Carriers and postal services (for delivery).
Payment platforms (to process purchases).
Tax authorities (for invoice issuance).

5. YOUR RIGHTS (LGPD)

In accordance with Brazil’s General Data Protection Law (LGPD), you have the right to request, at any time:

Confirmation of whether your data is being processed.
Access to the data we hold about you.
Correction of incomplete, inaccurate, or outdated data.
Deletion of your personal data (except where retention is required by tax law).

6. CONTACT

To exercise your rights or if you have questions about this policy, please contact us through our official channel:

Email: contact@heaveenforce.com